Since going live Grace has assisted thousands of MATE’s customers to learn about products or problem-solve issues with their home internet or mobile service.
The contact centre piloted an empathetic, efficient, and accurate way to automate conversations to support users the same way a contact centre agent would.
Clevertar is pleased to announce that it has been named as one of the Top 10 Customer Experience Management Solution Providers of 2019 by APAC CIO Outlook.
If your business has ongoing conversations with consumers where repetitive conversations, monitoring and compliance are important, our virtual agents can be used as part of your very own mobile coaching program.