Latest stories and articles from the team at Clevertar featuring, chatbot best practises, AI technology, our clients successes and other relevant news from our world
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The 5 Most Important Takeaways From Our Presentation at the SMAART Contact Centre Report Presentation in March and April 2022
In this article we dive into the possibilities of using brand mascots to improve engagement and customer experience.
Ready to go from AI novice to AI-smart? Join the 10-day challenge! It’s free and takes less than three minutes a day.
We get asked a lot about AI and have teamed up with SMAART Recruitment to help demystify the subject and comment on how AI is enabling contact centre teams.
Director Tanya Newhouse in conversation with CTO Martin Luerssen about trends in technology in 2022. “I sometimes feel like everyone is talking about the ‘Impact of Covid’, because, well, everyone else is.”
We asked the 6 experts: why do government agencies need a chatbot in 2022? Read all about it in this article.
From zero to 179,000 successful interactions in two years: How MATE’s Grace is handling customer enquiries
In this post, we’re unpacking how Australian telco MATE launched a chatbot that handled 179,000 customer enquiries in two years.
Don’t miss the chance to learn why you need a chatbot with a short presentation from Tanya and James followed by a Q&A panel being hosted by Amy (The Edge PR).
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