News
Latest stories and articles from the team at Clevertar featuring, chatbot best practises, AI technology, our clients successes and other relevant news from our world
We’ve added real-time translation capability
We’ve improved our platform with optional real-time translation of all chatbot interactions, enabling businesses to expand their reach quickly and conveniently.
We’re looking for a new Content Development Officer
If you’re a creative thinker, enjoy writing content, and enjoy working with digital technology we would love to hear from you!
Are chatbots better than FAQs? New vaccine research sheds light
I’d like to start by challenging the assumption that users automatically link female chatbots with ‘assistance’ or ’caring’ conversations.
Meet Ryan Heaffey, one of the humans behind our chatbots
Meet Ryan Heaffey, content implementation officer at Clevertar. In our latest video, he explains his role, some of the challenges he faces, and what he enjoys most about working at Clevertar.
VIDEO | How do chatbots communicate effectively with humans?
In our latest video, Clevertar CEO Tanya Newhouse discusses how chatbots communicate effectively with humans by managing expectations.
Tanya Newhouse presenting at ‘Bots and the Future of Customer Experience Summit’
The summit is set to take a look at how future-facing organisations are using Chatbots to enhance their CX, decrease costs and increase revenues.
“Why are some chatbots so dumb?” – how to make a chatbot that people actually want to talk to
A common reaction we see is ‘why are they so dumb?’ So, what’s going wrong, and what needs to happen to make chatbot conversations more intelligent?
Chatbots and the ‘feminisation of technology’
I’d like to start by challenging the assumption that users automatically link female chatbots with ‘assistance’ or ’caring’ conversations.
Helping Human’s be Human: How MATE’s very own Clevertar changed the game for both employees and customers.
Since going live Grace has assisted thousands of MATE’s customers to learn about products or problem-solve issues with their home internet or mobile service.
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