Who we are

Clevertar is an award-winning Australian company that provides chatbots for customer engagement, specialising in virtual characters as a conversational interface. The company was born out of research showing that conversational virtual characters are influential and engaging, and Clevertar has developed a software platform for the creation and delivery of chatbots utilising this innovative technology.

Our mission

“To unlock the vast potential of chatbots for customer engagement.”

Clevertar chatbot character

Our leadership team

Mark Pitcher, Managing Director at Clevertar

Mark Pitcher, Managing Director

Mark is the Managing Director of Clevertar, working with Clevertar’s board to provide strategic direction and support business execution. Mark has extensive experience as a leader across a range of industries including high tech industrials, software retail, health and care. He has been responsible for fast growth start-ups and IPO through to successful exits and presently holds directorships in technology, health and care enterprises.

Tanya Newhouse, CEO at Clevertar

Tanya Newhouse, CEO and Co-founder

Tanya is Clevertar’s CEO and co-founder, having formed the company as a spin-out from Flinders University. She continues to oversee the business’s day-to-day operations, working with a dedicated team of technologists and creatives to bring Clevertar’s vision to life. Tanya has 10 years senior management experience in health and human services alongside 7 years in early-stage technology commercialisation and 5 years in enterprise information technology management. Tanya leads the executive team & market development for Clevertar.

Martin Luerssen, CTO at Clevertar

Martin Luerssen, CTO and Co-founder

Martin is Clevertar’s CTO and co-founder, driving Clevertar’s intellectual and technological direction since the company’s inception. Martin has 10 years applied research in artificial intelligence and 7 years experience successfully developing relational agent technology solutions. At Clevertar he applies his research forte in nature-inspired computing to continually advance its leading edge technologies to deliver real world solutions.

Matt Francis, Solutions Lead at Clevertar

Matt Francis, Solutions Lead

Matt is Clevertar’s Solutions Lead and is responsible for the successful execution of projects. Matt has extensive experience in customer relationship management, marketing, and project management. Matt leads Clevertar’s implementation team in delivering outstanding results for customers.

James Xuereb, Client Success Manager at Clevertar

James Xuereb, Client Success Manager

James Xuereb is Clevertar’s Client Success Manager, a business growth professional with 20 years experience in consulting and successful software projects. A clear communicator astute in matching business goals with resources and setting up projects for success. He joined the team to accelerate our aspirations to broaden and further enrich our client base. Based in Sydney, he loves getting away from the desk for a coffee. JX is an avid student of martial arts and enjoys the mental and physical challenges, along with the competitive aspects the journey brings.

Jim Birch, Chairman at Clevertar

Jim Birch AM, Chairman

Along with his role as Chair of Clevertar, Jim is presently Chair of Calvary Health, Chair of Lifeblood (formerly the Australian Red Cross Blood Service), Chair of the Women’s and Children’s Local Health Network (SA) and a Director of a couple of other health and social care services. He is the immediate past Global Health Leader for Ernst & Young and has held a number of CEO roles including Human Services and Health Department (SA) and a number of major health service delivery organisations.

Julian Burton, Non-Executive Director at Clevertar

Julian Burton OAM, Non-Executive Director

Julian has over 15 years of leadership in the non-profit sector as founder and Executive Chair of The Julian Burton Burns Trust, and in the private sector in establishing and directing two South Australian-based global biotech companies – SKIN Tissue Engineering and Beta Cell Technologies.

John Lindsay, Non-Executive Director at Clevertar

John Lindsay, Non-Executive Director

John Lindsay is a telecommunications industry expert with a career in the telecommunications industry spanning over 25 years with past roles including CTO at iiNet Ltd, CTO and Regulatory and Corporate Affairs Manager at Internode Pty Ltd and a Director of the Internet Industry Association. John is currently a director of Uniti Group Ltd (formerly Uniti Wireless), the Telecommunications Industry Ombudsman, TIO Ltd and of Redflow Ltd. He is also a director of a number of private companies including Ultraserve Pty Ltd and jtwo solutions Pty Ltd. John is a graduate member of the Australian Institute of Company Directors.