Since going live Grace has assisted thousands of MATE’s customers to learn about products or problem-solve issues with their home internet or mobile service.
The contact centre piloted an empathetic, efficient, and accurate way to automate conversations to support users the same way a contact centre agent would.
Clevertar is excited to announce the launch of its latest installation with Sydney-based telecommunications provider MATE.
Today, people are more and more tech-savvy, especially younger generations, and they prefer easy, on-demand options as a result.
Clevertar is pleased to announce that it has been named as one of the Top 10 Customer Experience Management Solution Providers of 2019 by APAC CIO Outlook.
Clevertar is pleased to announce that it is participating in the Transforming Contact Centres Summit at The Pullman in Melbourne.
Clevertar is pleased to announce that it is participating in the 12th annual Customer Experience Management Conference at Wentworth Sofitel in Sydney.
If your business has ongoing conversations with consumers where repetitive conversations, monitoring and compliance are important, our virtual agents can be used as part of your very own mobile coaching program.
Improving lead capture and qualification is a must for all businesses.
Clevertar has a solution that covers all your customer service needs, including call centre support.