News
Check out the latest articles from the team at Clevertar featuring AI technology, our clients’ successes and other relevant news from our world.
Clevertar teams up with the SMAART Contact Centre Best Practice Report
We get asked a lot about AI and have teamed up with SMAART Recruitment to help demystify the subject and comment on how AI is enabling contact centre teams.
2022 Technology Outlook – how Covid, Cloud & Crypto still lead the story
Director Tanya Newhouse in conversation with CTO Martin Luerssen about trends in technology in 2022. “I sometimes feel like everyone is talking about the ‘Impact of Covid’, because, well, everyone else is.”
6 expert opinions on why government agencies need a chatbot in 2022
We asked the 6 experts: why do government agencies need a chatbot in 2022? Read all about it in this article.
From zero to 179,000 successful interactions in two years: How MATE’s Grace is handling customer enquiries
In this post, we’re unpacking how Australian telco MATE launched a chatbot that handled 179,000 customer enquiries in two years.
Why a chatbot’s first month tells you all you need to know
The first instalment in our new blog series, “Chatbots that don’t suck”. In this post, our team looks at indicators of a smart chatbot that tend to show up—or go missing—during the first month after deployment.
How we built this: A chatbot to help Australians complete the 2021 Census
Claire is the Census’ first specialist chatbot. Take a look at how and why the ABS deployed its latest innovation.
Census 2021: Adelaide’s Clevertar creates ‘Claire’ chatbot to assist ABS online
‘Typical’ Aussie Claire is now an ABS chatbot to assist millions to complete the 2021 Census form online.
Learning to Trust Self-Driving Cars
Did you know that self-driving cars will need to be far safer than a human driver for people to feel able to trust the technology.
We’ll be exhibiting at Innovate Australia
Clevertar is pleased to announce we’ll be exhibiting at Innovate Australia at the Canberra Convention Centre on Wednesday 16th of June 2021.
Join our community
Get the latest Clevertar news delivered straight to your inbox each month