| Clevertar Oct 20, 2022 | Artificial Intelligence, News
Chatbots are one of the most talked-about technologies in business today. But what do people think they know about them? In this post, Clevertar dispels four common chatbot myths.
| Clevertar Sep 29, 2022 | Artificial Intelligence, News
Meet seven chatbots helping organisations all around Australia to provide better customer service, reduce repetitive work, and more.
by That chatbots are surrounded by hype is not surprising. By some accounts, chatbots present a 15-90% cost reduction opportunity. What CFO wouldn’t jump at those potential gains? Unfortunately, it’s not as simple as buying chatbot technology, plugging it in, and saying...
| Clevertar Aug 30, 2022 | Artificial Intelligence, News
| Clevertar Jun 16, 2022 | Artificial Intelligence
Have you ever spoken to a ‘robot’ online? Or maybe you’ve spoken to somebody you suspected was a robot, but you weren’t quite sure?
| Clevertar Apr 20, 2022 | Artificial Intelligence, News
The 5 Most Important Takeaways From Our Presentation at the SMAART Contact Centre Report Presentation in March and April 2022
| Clevertar Mar 15, 2022 | Artificial Intelligence, News
We get asked a lot about AI and have teamed up with SMAART Recruitment to help demystify the subject and comment on how AI is enabling contact centre teams.
| Clevertar Feb 15, 2022 | Artificial Intelligence, News
Director Tanya Newhouse in conversation with CTO Martin Luerssen about trends in technology in 2022. “I sometimes feel like everyone is talking about the ‘Impact of Covid’, because, well, everyone else is.”
| Clevertar Feb 1, 2022 | Artificial Intelligence, News
We asked the 6 experts: why do government agencies need a chatbot in 2022? Read all about it in this article.
| Clevertar Jan 6, 2022 | Artificial Intelligence, News
In this post, we’re unpacking how Australian telco MATE launched a chatbot that handled 179,000 customer enquiries in two years.
| Clevertar Aug 6, 2021 | Artificial Intelligence, News
Claire is the Census’ first specialist chatbot. Take a look at how and why the ABS deployed its latest innovation.