The Impact of User Research on Our Ecommerce Product Development Journey
We share how we’ve used user research to identify pain points and needs of ecommerce businesses to build a successful conversational AI product.
Clevertar Chair Announcement
After more than five years in the role, Clevertar’s Chair Jim Birch AM has announced his plans to retire from the Clevertar board at the end of January 2023.
ChatGPT and the Next Industrial Revolution
The dawn of an industrial revolution, comparable to any witnessed in the past, is upon us, and its ramifications for our society will be far-reaching.
The Future of Post-Placement Support is Here: Outreach AI for Post-Placement Support
Learn how our Outreach AI product can help employment service providers save time and money by automating your post-placement support.
4 assumptions you’ve probably made about chatbots and the surprising truth
Chatbots are one of the most talked-about technologies in business today. But what do people think they know about them? In this post, Clevertar dispels four common chatbot myths.
7 must-meet chatbots serving Australia
Meet seven chatbots helping organisations all around Australia to provide better customer service, reduce repetitive work, and more.
A closer look at live chat vs conversational chatbots
That chatbots are surrounded by hype is not surprising. By some accounts, chatbots present a 15-90% cost reduction opportunity. What CFO wouldn’t jump at those potential gains? Unfortunately, it’s not as simple as buying chatbot technology, plugging it in, and saying...
Reflecting on the 21-22 financial year: It’s been a big 12 months for Clevertar
It’s been a big year for Clevertar! We’ve seen record-breaking results, new features and improvements, awards, and a whole lot of fun. Here’s a snapshot of some of the things that have been happening behind the scenes.
Clevertar wins an iAward for ‘Technology Platform Solution’
We’ve won an iAward in the ‘Technology Platform Solution’ category for our work creating ‘Claire’, a chatbot that helped Australians complete the Australian Bureau of Statistics 2021 Census.
Chatbots and AI: Fad or future for your business?
Have you ever spoken to a ‘robot’ online? Or maybe you’ve spoken to somebody you suspected was a robot, but you weren’t quite sure?