The Impact of User Research on Our Ecommerce Product Development Journey
We share how we’ve used user research to identify pain points and needs of ecommerce businesses to build a successful conversational AI product.
Generative AI: Prospects and Perils
Generative AI will enable us to live in seamless information bubbles. Of course, it’s vital that these bubbles are good and healthy for us – and not just an exacerbation of the issues plaguing social media, echo chambers and all.
4 assumptions you’ve probably made about chatbots and the surprising truth
Chatbots are one of the most talked-about technologies in business today. But what do people think they know about them? In this post, Clevertar dispels four common chatbot myths.
7 must-meet chatbots serving Australia
Meet seven chatbots helping organisations all around Australia to provide better customer service, reduce repetitive work, and more.
A closer look at live chat vs conversational chatbots
That chatbots are surrounded by hype is not surprising. By some accounts, chatbots present a 15-90% cost reduction opportunity. What CFO wouldn’t jump at those potential gains? Unfortunately, it’s not as simple as buying chatbot technology, plugging it in, and saying...
Clevertar wins an iAward for ‘Technology Platform Solution’
We’ve won an iAward in the ‘Technology Platform Solution’ category for our work creating ‘Claire’, a chatbot that helped Australians complete the Australian Bureau of Statistics 2021 Census.