It’s been a big year for Clevertar! We’ve seen record-breaking results, new features and improvements, awards, and a whole lot of fun. Here’s a snapshot of some of the things that have been happening behind the scenes.
We’ve won an iAward in the ‘Technology Platform Solution’ category for our work creating ‘Claire’, a chatbot that helped Australians complete the Australian Bureau of Statistics 2021 Census.
We get asked a lot about AI and have teamed up with SMAART Recruitment to help demystify the subject and comment on how AI is enabling contact centre teams.
Director Tanya Newhouse in conversation with CTO Martin Luerssen about trends in technology in 2022. “I sometimes feel like everyone is talking about the ‘Impact of Covid’, because, well, everyone else is.”