From zero to 179,000 successful interactions in two years: How MATE’s Grace is handling customer enquiries
In this post, we’re unpacking how Australian telco MATE launched a chatbot that handled 179,000 customer enquiries in two years.
Helping Human’s be Human: How MATE’s very own Clevertar changed the game for both employees and customers.
Since going live Grace has assisted thousands of MATE’s customers to learn about products or problem-solve issues with their home internet or mobile service.
MATE adds a Clevertar ‘virtual mate’ to help its customers 24/7
Clevertar is excited to announce the launch of its latest installation with Sydney-based telecommunications provider MATE.