Are chatbots better than FAQs? New vaccine research sheds light
I’d like to start by challenging the assumption that users automatically link female chatbots with ‘assistance’ or ’caring’ conversations.
SNPHN now offers mental health support via our Heathy Minds program
Healthy Minds has been developed by mental health and digital professionals to provide people psychological support via their smart devices.
Six things we can learn from the Victorian COVID spike about customer experience
We’ve put together a list of cornerstones to help you get CX right amid the pandemic, because you can pleasantly surprise stressed-out users and customers.
Clevertar and SA Health launch COVID-19 chatbot
South Australians can now access instant and authoritative answers to their COVID-19 queries.
Virtual counsellor steps in to help out on suicide hotline
Pro Bono Australia has released an article on the launch of ‘Claire’, a virtual counsellor created by On the Line and Clevertar, who has recently been deployed on the Suicide Call Back Service website.
Veterans’ care pilot still open to GPs in CVC program
Clevertar has recently been featured in an article by Pulse+IT.
Tanya Newhouse interviewed by Future Tense Podcast
Clevertar CEO Tanya Newhouse was recently interviewed by ABC’s Future Tense Podcast.