From zero to 179,000 successful interactions in two years: How MATE’s Grace is handling customer enquiries
In this post, we’re unpacking how Australian telco MATE launched a chatbot that handled 179,000 customer enquiries in two years.
In this post, we’re unpacking how Australian telco MATE launched a chatbot that handled 179,000 customer enquiries in two years.
Clevertar’s Tanya Newhouse (CEO), and Matt Francis (Solutions Lead), recently appeared on the ‘Let’s Be Mates’ Podcast created by MATE.