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Why a chatbot’s first month tells you all you need to know

Why a chatbot’s first month tells you all you need to know

by Clevertar | Sep 2, 2021 | Artificial Intelligence, News

The first instalment in our new blog series, “Chatbots that don’t suck”. In this post, our team looks at indicators of a smart chatbot that tend to show up—or go missing—during the first month after deployment.

How we built this: A chatbot to help Australians complete the 2021 Census

How we built this: A chatbot to help Australians complete the 2021 Census

by Clevertar | Aug 6, 2021 | Artificial Intelligence, News

Claire is the Census’ first specialist chatbot. Take a look at how and why the ABS deployed its latest innovation.

Census 2021: Adelaide’s Clevertar creates ‘Claire’ chatbot to assist ABS online

Census 2021: Adelaide’s Clevertar creates ‘Claire’ chatbot to assist ABS online

by Clevertar | Aug 6, 2021 | Artificial Intelligence, News

‘Typical’ Aussie Claire is now an ABS chatbot to assist millions to complete the 2021 Census form online.

We’ll be exhibiting at Innovate Australia

We’ll be exhibiting at Innovate Australia

by Clevertar | Jun 4, 2021 | Artificial Intelligence, News

Clevertar is pleased to announce we’ll be exhibiting at Innovate Australia at the Canberra Convention Centre on Wednesday 16th of June 2021.

Clevertar will be exhibiting at Innovate SA

Clevertar will be exhibiting at Innovate SA

by Clevertar | May 18, 2021 | Artificial Intelligence, News

Clevertar is pleased to announce we’ll be exhibiting at Innovate SA at the Adelaide Convention Centre on Thursday 27th of May.

We’re a finalist at the 2020 Digital Summit Awards

We’re a finalist at the 2020 Digital Summit Awards

by Clevertar | Nov 3, 2020 | Artificial Intelligence, News

We’ve been nominated as a finalist for the Australian Government Digital Awards, in the category of ‘Best use of emerging technology’.

Struggling with busy phone lines? How one employee answered 27k enquiries in 7 months.

Struggling with busy phone lines? How one employee answered 27k enquiries in 7 months.

by Clevertar | Oct 9, 2020 | Artificial Intelligence, News

The contact centre piloted an empathetic, efficient, and accurate way to automate conversations to support users the same way a contact centre agent would.

Six things we can learn from the Victorian COVID spike about customer experience

Six things we can learn from the Victorian COVID spike about customer experience

by Clevertar | Aug 27, 2020 | Artificial Intelligence, News

We’ve put together a list of cornerstones to help you get CX right amid the pandemic, because you can pleasantly surprise stressed-out users and customers.

Clevertar and SA Health launch COVID-19 chatbot

Clevertar and SA Health launch COVID-19 chatbot

by Clevertar | Apr 28, 2020 | Artificial Intelligence, News

South Australians can now access instant and authoritative answers to their COVID-19 queries.

COVID-19: Supporting our customers with urgent communication

COVID-19: Supporting our customers with urgent communication

by Clevertar | Mar 26, 2020 | Artificial Intelligence, News

At Clevertar, we believe that consumers should be able to access important information in the most efficient way possible.

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