Meet Ryan Heaffey, one of the humans behind our chatbots
Meet Ryan Heaffey, content implementation officer at Clevertar. In our latest video, he explains his role, some of the challenges he faces, and what he enjoys most about working at Clevertar.
VIDEO | How do chatbots communicate effectively with humans?
In our latest video, Clevertar CEO Tanya Newhouse discusses how chatbots communicate effectively with humans by managing expectations.
Tanya Newhouse presenting at ‘Bots and the Future of Customer Experience Summit’
The summit is set to take a look at how future-facing organisations are using Chatbots to enhance their CX, decrease costs and increase revenues.
“Why are some chatbots so dumb?” – how to make a chatbot that people actually want to talk to
A common reaction we see is ‘why are they so dumb?’ So, what’s going wrong, and what needs to happen to make chatbot conversations more intelligent?