How does the Conversagent app work?

Conversagent is an AI-powered shopping assistant that acts as your autonomous, 24/7 sales agent—helping customers find products, answering their questions, and guiding them toward a purchase any time, day or night.

It draws on multiple sources to provide accurate and helpful responses, including:

• Your Shopify product catalogue
• Any web pages on your store
• PDFs uploaded via the Uploaded PDFs section
• Custom content added in the Additional Knowledge section

Conversagent automatically syncs with your store every 24 hours, so there’s no need to manually refresh content unless you’ve made immediate updates to your PDFs or Additional Knowledge and want them live before the next scheduled sync.