How do I uninstall the Conversagent app?
We’re sorry to see you go! If you’d like to temporarily remove the Conversagent chat from your store, we recommend simply disabling the app via the App Embeds section in your Theme Editor. This hides the chat interface while keeping your subscription active, along with your customisations and usage data.
If you prefer to fully uninstall the app:
- Go to your Shopify admin dashboard.
- Click the three-dot menu in the top-right corner beneath your store name.
- Select Uninstall from the dropdown menu.
This will cancel your subscription, remove Conversagent from your store, and permanently delete all customer conversation data.
We’re always looking to improve. If you’re experiencing issues or have feedback, we’d love to hear from you, please reach out to us at support@clevertar.com.