Can I look at the conversations Conversagent has had with customers?

Yes, you can view customer conversations with Conversagent by going to the “Conversations” tab in the Conversagent portal. From there, you can:

• Browse conversation categories
• Search through specific chats
• Filter by date range
• Sort by topic
• And more

To view a full conversation, simply click the blue “View Responses” link next to the relevant chat.