What does 'Converted Orders' mean & how is it calculated?

A converted order is a sale that can be attributed to a conversation the customer had with Conversagent.

If a customer interacts with the chatbot and places an order within the following 30 days, that order is counted as a conversion. If multiple orders are placed within that period, each will count as a separate converted order.

Please note: Conversion data is updated once per day.