What happens to the chatbot if I use all of my 'conversations' up? When does it reset?

Each Conversagent plan includes a monthly quota based on your subscription level. You can track your usage and reset date on the right-hand side of the Conversagent dashboard, where a colour-coded indicator shows how close you are to reaching your limit. You’ll also receive email notifications as you approach your quota.

If you exceed your quota:

• The chat interface will be automatically disabled and no longer visible to customers.
• An error message will appear in the Theme Editor, notifying you that your quota has been reached.
• Conversagent will remain disabled until your quota resets for the month or you upgrade your plan.

To upgrade, simply click the upgrade option near your quota indicator in the dashboard or use the Plan section in the top menu to select a new tier.