How does Conversagent handle product availability?
Conversagent uses your store’s stock levels to determine whether a product is available.
If you’d like to customise how the chatbot responds in these situations, you can do so by navigating to Settings > AI Instructions > Response in the Conversagent dashboard. There, you can add specific instructions to guide how the chatbot should handle stock-related queries.
If you need assistance with this setup, feel free to contact our support team at support@clevertar.com.