Webinar replay – Why you need a chatbot now
Date recorded – Thursday, 13th October 2021
Learn why you need a chatbot with a short presentation from Tanya Newhouse (Co-founder & Director) and James Xuereb (Client Success Manager) followed by a Q&A panel being hosted by Amy Springhall (The Edge PR).
This is a must-watch webinar for CEO’s, CX leads, website managers or anyone looking to:
- Improve their knowledge of the chatbot landscape
- Develop a new CX channel
- Learn why automation is the new battleground
In this 30 min webinar you will learn about:
- Organisations who are taking up chatbots and why
- Who’s doing what in the chatbot industry
- Where the ROI stacks up (and where it doesn’t)
- Who the owner of the chatbot is in the organisation
- What’s a Minimum Viable Bot?
- The importance of the customer voice
- Q & A