Webinar replay – Why you need a chatbot now

Date recorded – Thursday, 13th October 2021

Learn why you need a chatbot with a short presentation from Tanya Newhouse (Co-founder & Director) and James Xuereb (Client Success Manager) followed by a Q&A panel being hosted by Amy Springhall (The Edge PR).


This is a must-watch webinar for CEO’s, CX leads, website managers or anyone looking to:

  • Improve their knowledge of the chatbot landscape
  • Develop a new CX channel
  • Learn why automation is the new battleground

In this 30 min webinar you will learn about:

  • Organisations who are taking up chatbots and why
  • Who’s doing what in the chatbot industry
  • Where the ROI stacks up (and where it doesn’t)
  • Who the owner of the chatbot is in the organisation
  • What’s a Minimum Viable Bot?
  • The importance of the customer voice
  • Q & A

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