There are a few components to the Clevertar pricing structure, and they depend on the scale and complexity of the your project.

Chatbot pricing structure

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1. Configuration / transformation

Who is it for?
Clients seeking to lift their website engagement numbers, i.e. increase sales/bookings/conversions, and nurture through a complex process.

Additionally, their support staff need time on outbound tasks or sleep. Chatbots offer additional support 24/7.

Scoping and discovery exercises
Content transformation
Conversational consultation
Setup & Installation of AI (NLU)
Project management and resources

$15,000 -> 30,000* (typical start)

*Cost largely depends on the content resources available. Proof of Concept can be less when tied to specific needs and can scale-up based on success.

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2. Subscription package*

Who is it for?
Clients that want a partnership and a managed, hosted chatbot solution. They value ongoing expert advice and consulting.

Organisations that may have compliance around PID or GOV regulations (Global, National or state-based visitors).

✓ Clevertar platform and character licenses

✓ Support and training
✓ AI optimisation
✓ Monthly reviews and check-in
✓ Data analysis and exports
✓ Integrations supported
✓ Scaled SLA’s based on package and needs

Package options:
i.$1000 per month for our standard secure server

ii. $3000 per month for a dedicated/private instance
iii. Enterprise / Federal Gov (Price on Application)

*Additional usage fees may apply to your project depending on the additional services or options added to the subscription package.


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3. 3rd Party integrations

Who is it for?
Clients who are looking for the data we capture to be feedback into their CRM or other service-related systems.

Another example is to share data via PowerBi for in-depth analysis.

Scoping exercise
Tech feasibility testing
PID, compliance, security risk assessment


*Cost largely depends on the platform we are connecting with and the level of documentation that is available.

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4. Live chat

Who is it for?
Clients who have resources available and are looking to engage online 1:1.

This option can be standalone or part of a joint chatbot solution.

Setup and configuration
Training on operator portal
Integrations (with chatbot or other systems)

$500 p/m 

Config & training 2,000-> $10,000*

* Integrations would be scoped separately as needed.
Chatbot automation knowledge-base setup depends on the balance of AI and human agents in your project CX our consultants will guide you on what options could best suit your audience’s needs.

Have any questions?