Chatbot pricing structure
Configuration & transformation
Who is it for?
Clients seeking to lift their website engagement numbers, i.e. increase sales/bookings/conversions, and nurture through a complex process.
Additionally, their support staff need time on outbound tasks or sleep. Chatbots offer additional support 24/7.
Includes:
✓ Scoping and discovery exercises
✓ Content transformation
✓ Conversational consultation
✓ Setup & Installation of AI (NLU)
✓ Project management and resources
Ballpark:
$15,000 -> 30,000* (typical start)
*Cost largely depends on the content resources available. Proof of Concept can be less when tied to specific needs and can scale-up based on success.
Subscription package*
Who is it for?
Clients that want a partnership and a managed, hosted chatbot solution. They value ongoing expert advice and consulting.
Organisations that may have compliance around PID or GOV regulations (Global, National or state-based visitors).
Includes:
✓ Clevertar platform and character licenses
✓ Support and training
✓ AI optimisation
✓ Monthly reviews and check-in
✓ Data analysis and exports
✓ Integrations supported
✓ Scaled SLA’s based on package and needs
Package options:
i.$1000 per month for our standard secure server
ii. $3000 per month for a dedicated/private instance
iii. Enterprise / Federal Gov (Price on Application)
*Additional usage fees may apply to your project depending on the additional services or options added to the subscription package.
Additional options
3rd Party integrations
Who is it for?
Clients who are looking for the data we capture to be feedback into their CRM or other service-related systems.
Another example is to share data via PowerBi for in-depth analysis.
Includes:
✓ Scoping exercise
✓ Tech feasibility testing
✓ PID, compliance, security risk assessment
Ballpark:
$5,000*
*Cost largely depends on the platform we are connecting with and the level of documentation that is available.
Live chat
Who is it for?
Clients who have resources available and are looking to engage online 1:1.
This option can be standalone or part of a joint chatbot solution.
Includes:
✓ Setup and configuration
✓ Onboarding
✓ Training on operator portal
✓ Branding
✓ Integrations (with chatbot or other systems)
Ballpark:
$500 p/m
Config & training 2,000-> $10,000*
* Integrations would be scoped separately as needed.
Chatbot automation knowledge-base setup depends on the balance of AI and human agents in your project CX our consultants will guide you on what options could best suit your audience’s needs.
Explore AI with us
It’s never too soon or too late to explore the world of artificial intelligence!
We’re keen to discuss how your business’ everyday problems could be solved with AI, and how they might positively impact your customers.
Please leave a message and we’ll get back to you soon.
