Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. See how Claire is assisting with this in our case study.
When needed, Claire will triage a client to relevant services and offers personalised support that is both empathetic and engaging.
On average, clients spend over 4 minutes chatting to Claire, with over 80% finding the conversation to be helpful.
Suicide Call Back Service continues to expand its offering in line with its business needs and Clevertar is able to rapidly respond by optimising throughout the life of the installation